For many small and medium sized companies, the hardest part of marketing campaigns is simply managing all of the different pieces of the marketing mix. The first step toward organizing the potential chaos is to plan and schedule specific marketing campaigns.
Definition: A marketing campaign is a sustained effort to promote your product or service through a defined series of activities.
A good marketing campaign follows a theme, and it includes a series of touch points through each channel. While I wish that a single marketing campaign was enough effort for someone to take action, but that’s not realistic. The average consumer can take anywhere from 3 to 21 touch points before actually making a purchase. Since there is so much noise in the marketplace, repetition of a message in different channels is important.
The American Express campaign of Small Business Saturday utilized several channels and message styles before it became a huge success. However, they understood some key things about running a successful campaign: Goal (positive branding with small businesses), Personas who support small business, Multiple Channels (digital ads, emails, partner communications, posters, etc) and the Virality of the concept.
Does this all sound confusing? If you want to fast track the process, then begin by creating a calendar in a spreadsheet. At minimum, you should have a plan for each month for what communications you are putting out to your customers (and the world).
Here’s a Sample Content Calendar
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